Frequently Asked Questions
Everything you need to know about your Type Department order.
How do I receive my digital font files?
Once your purchase is complete, a download link will be sent immediately to your registered email address. You can also access your files anytime through your account dashboard.
What licensing options are available?
We offer a variety of licenses including Desktop, Web, App, and E-pub. For large-scale corporate or broadcasting needs, please contact our support team for a custom quote.
Can I get a refund on my purchase?
Due to the digital nature of our products, we generally do not offer refunds once a file has been downloaded. However, if there is a technical defect with the font file, we will work with you to provide a fix or replacement.
Are your fonts compatible with both Mac and Windows?
Yes, all our fonts are provided in OpenType (.OTF) or TrueType (.TTF) formats, which are fully compatible with both macOS and Windows operating systems.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer discounts for students?
Yes, we love supporting the next generation of designers. Please email us a copy of your valid student ID to receive a unique discount code for your next project.